Medical Office Assistant Careers at PACT
Are you looking to build a career in healthcare without needing a four-year degree? At Physicians Alliance of Connecticut (PACT), we offer rewarding opportunities for individuals to begin or grow their careers as medical office assistants. Whether you’re just starting out or switching careers, this role provides a meaningful way to support patients and healthcare providers across our network of practices throughout Connecticut.
HEALTHCARE JOBS
What Is a Medical Office Assistant?
Medical assistants play a vital role in keeping healthcare practices running smoothly. Not only that, but this position also bridges the gap between administrative and clinical teams, supporting both the front office and the care team with day-to-day operations.
Furthermore, medical assistants are often the first point of contact for patients and are essential in creating a positive care experience. At the same time, they help ensure that every visit is efficient, welcoming, and well-organized. At PACT, our medical office assistants help us maintain our high standards of service across locations in Hamden, Branford, West Haven, and beyond.
Responsibilities of a Medical Assistant
Medical assistants at PACT work in a fast-paced, team-oriented environment where no two days are the same. In this role, core responsibilities include:
Greeting and checking in patients
Scheduling appointments and managing calendars
Verifying insurance and processing co-pays
Updating and maintaining electronic health records (EHR)
Supporting providers with administrative needs
Assisting with patient follow-up and care coordination
Most importantly, no college degree is required—just strong organizational skills, attention to detail, and a desire to work in healthcare. As a result, this position is a great entry point for individuals looking to start a rewarding career in the medical field.
Why Work as a Medical Assistant at PACT?
Working as a medical assistant at PACT offers more than just a job—it’s the first step in a fulfilling career in healthcare. Here’s why Connecticut job seekers choose us:
No college degree required
- Great for high school graduates, career changers, or those re-entering the workforce
Career growth
- Many of our medical office assistants grow into leadership, clinical, or administrative roles
Supportive environment
- Join a compassionate, collaborative team
Multiple locations across Connecticut
- Opportunities available in New Haven and Fairfield counties
Competitive pay and benefits
- including health insurance, paid time off, and retirement plans
FAQs About Medical Assistant Jobs at PACT
Do I need experience to become a medical office assistant?
Fortunately, no prior experience is required for many of our entry-level medical assistant positions. In fact, we offer training and support to help new team members learn on the job, so they feel confident and prepared to succeed.
Where are PACT’s medical office assistant roles located?
Currently, we have opportunities available in practices across Hamden, Branford, West Haven, North Haven, and other parts of Connecticut. Therefore, check our Careers Page for the latest openings.
What’s the difference between a medical office assistant and a medical assistant?
A medical office assistant typically focuses on administrative tasks such as scheduling and records management, while a medical assistant may also assist with clinical duties like taking vital signs or administering injections. At PACT, these roles often work closely together to support patients and providers.
Is certification required? What certifications help me qualify?
Certification is not required for most medical office assistant positions, though familiarity with EHR systems and customer service experience are a plus. We value professionalism, reliability, and a patient-first attitude above all.
We encourage certification through organizations like:
- AAMA – American Association of Medical Assistants
- AMT – American Medical Technologists
- NHA – National Healthcareer Association
However, certification is not always required to apply, depending on the location and role.
How do I apply for a medical office assistant position?
Visit our official Careers Page to explore available medical office assistant roles and submit your application today.
Ready to Start a Medical Assistant Career in Connecticut?
If you’re looking for a stable, purpose-driven career without needing a college degree, becoming a Medical Assistant at PACT could be the perfect fit.
Explore our Careers Page or browse our open positions to apply near you.
What our employees are saying
I have been in a private practice gastroenterology group for 13 years but with the changing landscape of healthcare my group, Gastroenterology Center of CT, decided to join PACT in 2013. PACT has given us an opportunity to preserve private practice and retain how we deliver our care to our patients. PACT has allowed my division to grow and expand. We now have new opportunities that we never had before as a single specialty practice. We have been supported on multiple levels as providers and as a business. Most importantly I was able to preserve my deliverance of care to my patients. I feel very fortunate to have had PACT as an option to join in CT and I am looking forward to a strong and robust future.
—Renu Umashanker, M.D. Gastroenterology
I am very pleased with my decision to join PACT because I feel it will better serve providers like myself in remaining current with the changes in the healthcare delivery system. It is reassuring to be able to work with my peers from New Haven County facing the same challenges. PACT is a great option for primary care physicians who want to stay in private practice and continue to succeed. Since PACT is a primary care majority it can allow my colleagues and myself to remain independent and enjoy the benefits and negotiating power of a larger group.
—Lazaros (Larry) Lazarides, M.D. Internal Medicine
I have been part of The West Haven Medical primary care group for over 21 years. We have always been able to determine our own destiny and mode of practice, both as individuals and as a group. With the changes that are here, and those that I know are coming, I understand the need to align with a larger entity. PACT, unlike other entities, allows me and my group (division) to practice much as before. We are not ‘cogs in a wheel,’ but rather a self-determining part of a greater whole. I feel well prepared to meet the increasingly complex requirements of modern medical practice.
—Joseph A. Balsamo, M.D. Internal Medicine
We are a private surgical practice with good clinical volume. However, prior to joining PACT we struggled with the business side of running a small practice. PACT has provided us with management service which is accessible and genuinely cares about the health of our practice, a billing service with billers dedicated to our practice and specialty, and an EMR with robust IT support. Most importantly it has allowed us to align with other likeminded quality physicians dedicated to preserving the private practice model of patient care. This has clearly been a great decision for our group.
—John Aversa, DO Colon and Rectal Surgery
Joining PACT was my practice’s attempt at preparing for the future in this changing healthcare landscape. That gamble has more than paid off, in less than two years with PACT. Among many other successes, we are actively participating in an ACO. With PACT, the future is now looking very bright.
—Bayode Afolalu, M.D. Nephrology
As a physician assistant/advanced practitioner I have found PACT to be welcoming and eager to listen. The culture in my office is warm and friendly. The best part of my job is coming to work knowing that I’m appreciated and making a difference.
— Current Employee, Advanced Practice Provider in an Internal Medicine Subspecialty
