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For practices that want to reduce administrative complications in their day-to-day operations, PACT MSO provides services that are too costly and time-consuming for member physicians to effectively maintain on their own. PACT members can also purchase equity in PACT MSO, thereby sharing in the profits on a pro rata basis in this separate corporation.

PACT MSO services include:

  • Compliance, including documentation reviews, coding audits, education and training, and corporate compliance programs.
  • Credentialing, including comprehensive provider enrollment, Medicare revalidations and CAQH maintenance.
  • Electronic practice management and electronic health records (EHR) services such as implementation, customization, patient portals, productivity tools and analytics, many of which are provided through the Epic EHR system.
  • Information technology solutions, including 24/7 on-site and remote hardware, software and mobile device support and repair and security risk assessment.
  • Managed care contracting, ranging from contract analysis to negotiation of risk/capitated contracts and pay-for-performance strategies.
  • Finances and accounting, including accounts payable and receivable, bookkeeping, financial analysis, feasibility studies, 401k and profit-sharing administration, cash management, budgeting and group purchasing.
  • Human resources services such as benefits administration, disability and workers compensation claims, payroll and tax administration, COBRA coordination, payroll and tax administration, nonclinical personnel recruitment, employee relations and training
  • Revenue cycle management, including billing, collections, claims and remittance management, denial and appeal management, and policies and procedures to address coding deficiencies.
Contact a PACT Specialist


PACT Practice Management Services – Detail


  • Documentation Reviews
  • Coding Audits
  • Educational and Training Services
  • Corporate Compliance Program


  • Comprehensive Provider Enrollment
  • Medicare Re-Validations
  • CAQH Maintenance

Electronic Practice Management (EPM) & Electronic Health Records (EHR)

  • Epic
    • Implementation
    • Customization
    • MyChart
    • Productivity Tools
    • Population Health Management
    • Analytics


  • Accounts Payable/Accounts Receivable
  • Accounting
  • Financial Planning & Analysis
  • Feasibility Studies
  • Bank Reconciliation
  • Cash Management
  • Assist Management with Annual Projections and Budgets
  • Group Purchasing Organization

Human Resources

  • Benefit Administration
  • Disability and Workers Compensation Claims
  • COBRA Coordination
  • Payroll and Tax Administration
    • FMLA Processes
    • Unemployment Claims Processing
  • 401k Plan Administration
  • Workplace Safety Audits
  • Non-Clinical Personnel Recruitment
  • Employee Relations, Training and Development

IT Support Solutions

  • 24/7 Customer Support for all supported technologies
    (Onsite and Remotely)
  • IT Management
  • Front End Technical Implementation and Support
    • Desktop
    • Mobile Devices (laptops, tablets, cell phones)
    • Scanners and Printers
    • Hardware Repair/
    • Security Risk Assessment

Managed Care Contracting

  • Analyze current managed care contracts to determine where opportunities exist for improved terms.
  • Manage and negotiate arrangements including risk/capitated contracts, bundled fees, and pay for performance.

Revenue Cycle Management

  • Manage Billing and Collection Functions:
    • Claims Management
    • Remittance Management
    • Payment Posting
    • Denial and Appeal Management
    • Customer Service Support
      • Patient Payment Responsibilities
      • Collection Services
    • Reporting and Analytics
    • Clearinghouse
      • Waystar
    • Implement policies and procedures to address coding deficiencies identified

Have more questions?  Need more information?

Contact PACT